New Means of Workplace Surveillance Model: From the Gaze of the Supervisor to the Digitalization of Employee Performance

Abstract

Based on a data collection using the puzzle method. This method allowed us, first, to collect new types of data on Tunisian workers, in order to better quantify and analyse their activities. As a result, this study shows the consequences of the excessive use of employee behaviour monitoring tools and control devices established in Tunisian companies after the events of 14 January 2011. Indeed, it has been found that the system of control and monitoring of employee behaviors can feed the sources of stress and burn-out. Finally, some recommendations were proposed to address these issues.