Factors Influencing the Social Responsibility of a Public Hospital

Abstract

Corporate Social Responsibility (CSR) has been little studied in the health sector. The objective of this research is to identify the factors affecting CSR from the perception of 256 workers, based on the guidelines of ISO 26000 in a public hospital. The results show that good governance, respect for consumer affairs, active participation and community development positively and significantly influence the perception by employees of the level of social responsibility of the organization. Respect for human rights, labor practices, environmental protection and fair operating practices are not significant in explaining the level of CSR.