Impact of Strategic Agility Determinants and Dimensions on Institutional Performance Excellence in Government Institutions in the Hashemite Kingdom of Jordan

Abstract

This study aims at investigating the impact of Strategic Agility Determinants and Dimensions on Organizational Performance Excellence in Government Organizations in the Hashemite Kingdom of Jordan. The study population consisted of all department heads or their representatives in Jordanian government organizations and departments affiliated to Prime Ministry according to the approved organizational structure of the state amounting 30 organization and department. Due to population large size, a random sample from these originations was selected. 252 questionnaires were distributed. 226 questionnaires were recollected so the response rate is (89.7%).

The study concluded a set of results: the most important is that there is a statistically significant impact of strategic agility determinants and dimensions of (strategic sensitivity, strategic goals selection, and clarity of vision, shared responsibility, core capabilities, and collective commitment) on organizational performance excellence in Jordanian government organizations, The results showed that Jordanian government organizations have clear vision and mission for their future activities and they have clear goals known by all employees to achieve vision and mission. It was found that there is an integration and harmony in setting goals and work procedures among various Jordanian government organizations. The results also showed that Jordanian government organizations do not care much regarding involvement of their employees in strategic planning process, nor are they keen to discuss differentiated ideas and do not encourage creativity and provide suggestions by organizations employees in these. Also the top management in government organizations does not focus heavily on team working in one team spirit, nor does maintain their skilled employees.

Finally, the study recommended a set of recommendations, the most important of which is the Jordanian government organizations have to increase their interest in all strategic agility dimensions and determinants due to their great role in achieving organizational performance excellence. And Government organizations should seek to achieve organizational excellence to increase interest in involving their employees in strategic planning process, discuss distinguished ideas, and encourage creativity and submitting proposals by their employees. Also, Team working with one team spirit is main pillar of organizational excellence, therefore it is necessary to increase interesting to and focus on this topic by top management in Jordanian organizations.