Development of a Scale to Measure Followers’ Satisfaction With Leaders Applicable in Cross-Cultural Studies

Abstract

This study examined the cross-cultural performance of a new scale to measure followers' satisfaction with their leader. The scale was designed to give a generalizable measure of followers' response to their leader's behavior, one which is applicable across various leader-follower relationships and in different cultures. Using a diverse global sample of experienced followers who were familiar with their current leaders, the results supported the scale's utility. It performed well in all cultures, with good reliability and both convergent and discriminant validity. The scale offers a brief, widely applicable measure to advance the cross-cultural study of leadership.