The Relationship between Information Systems Strategic Management Based on Balanced Scorecard and Information Systems Performance

Abstract

In the present study, the model of information technology balanced scorecard (ITBSC) was used, because of the importance of information systems (IS) performance evaluation. Moreover, information systems strategic management based on systems performance was considered in order to formulate the information systems strategy based on the results of the systems performance. The information systems strategic management was analyzed on the basis of balanced scorecard maturity model. The research aims to answer this question that "is there any significant relationship between information systems strategic management based on balanced scorecard and information systems performance?" To do this, a sample group including 30 organizations in Tehran - the capital city of Iran - was selected and the maturity status of IT balanced scorecard and the performance degree of their information systems were studied. It was concluded that increase (decrease) in the level of information systems strategic management based on balanced scorecard cause to increase (decrease) in performance of information systems and vice versa.