The Influence of Information Acceptance on Information Use Performance in the Case of Vulnerable Classes

Abstract

This study analyzed the effect of information acceptance on the information use performance for the vulnerable groups. The sample group was classified into general public group and vulnerable groups residing in Korea, and the vulnerable groups were divided into the disabled, the low - income group, the elderly group and the farmers. The characteristics of the vulnerable groups were selected by the competence level, use motive, and use attitudes and the correlation between each factor and use utilization was analyzed. In all groups, the use motive and the use attitude showed a strong positive correlation with the use performance of .682. In particular, the information use attitude and the information use performance were closely related. The correlation between the use attitude and use performance of the vulnerable groups were investigated in the order of lower grade (.695), farmers & fishermen (.688), elderly (.674), and disabled (.672). In conclusion, this study shows that if use attitude is high, use performance is high. Therefore, in order to expand the acceptance of information on vulnerable groups, various programs that can increase the use attitude of information should be introduced. Through this, it was found that the vulnera-ble groups could induce the use attitude of information and the satisfaction of the use performance, and ultimately the digital information divide could be reduced by improving the information acceptance of the vulnerable groups. This study has limitations in securing various contents of inquiry based on questionnaire survey. It is necessary to analyze various factors besides factors selected as environmental fac-tors of information acceptance as characteristics of vulnerable groups.