Emotional Intelligence Quotient and Leadership Effectiveness in the Pharmaceutical Industry: A New Template

Abstract

Emotional Intelligence reflects the ability to feel and understand other people in social situations, to detect the nuances of emotional reactions and to utilize such knowledge to influence others through emotional regulation and control. As a result, it represents a critically important competency for effective leadership and team performance in organizations in the existing crisis era. In this paper, based on the international bibliography, we are trying to develop a Theoretical Communication Model on emotional intelligence and leadership effectiveness so as to be applied in the decision making process for middle and senior managers of the Pharmaceutical Industry.